Yes. Lyte Psychiatry sees Schertz and Cibolo patients by secure video from anywhere in Guadalupe County, in network with Tricare and the major commercial plans. Most new patients are seen within 1–2 business days. Insured patients usually pay a $0–$30 copay per visit; a self-pay psychiatric evaluation is $250. There is no Lyte office in Schertz or Cibolo.
Who is this Schertz and Cibolo page for?
The main gate at JBSA-Randolph sits at the end of Pat Booker Rd, and a large share of the people who drive through it every morning live in Schertz or Cibolo. Air Education and Training Command and the Air Force Personnel Center are headquartered on the base, so the families here are not passing through on a two-year tour as often as families at a flying wing elsewhere. They buy houses, put kids in SCUC ISD, and then find out that the 359th Medical Group clinic can handle a lot of things and may not have an opening for every spouse or teenager who needs ongoing psychiatric care. The first reader of this page is that spouse: on Tricare, holding a Humana Military referral or wondering whether one is needed, and tired of the drive to a San Antonio practice that has a waitlist anyway.
The second reader is a civilian family in Cibolo, north of FM 78 or out along FM 1103, whose kid at Steele High School or Samuel Clemens High School has been flagged by a counselor for anxiety or attention problems, and whose BCBS TX or UnitedHealthcare card has not produced a single open psychiatry slot within 20 miles. Guadalupe County's public mental health authority, Bluebonnet Trails Community Services, serves residents without coverage first. An insured family in Schertz or Cibolo usually gets faster care from a private practice that takes the plan and does not require a drive.
The third is a shift worker at the Amazon fulfillment center on the Schertz side of I-35, or anyone else working a rotation that does not line up with clinic hours in Live Oak or Universal City.
What can Lyte treat for Schertz and Cibolo patients?
Mode for Schertz and Cibolo: secure video only, no drive. Our only clinic is in Pantego, inside Arlington, roughly 260 miles north on I-35, and we are not going to pretend that is a reasonable drive for anyone in Guadalupe County. You take the visit from your kitchen or a parked car near the base, as long as you are physically in Texas and can talk privately. You keep the same prescriber at every visit.
Psychiatric evaluation and medication management for adults, teens, and children. Therapy with licensed professional counselors using CBT, solution-focused, and trauma-focused work, which matters for families who have lived through a deployment or a PCS. Combined care, meaning your prescriber and your therapist write in one shared chart. ADHD evaluation and treatment for adults and teens, with stimulant and non-stimulant options.
Conditions we treat: depression, anxiety, panic, social anxiety, PTSD and trauma, OCD, bipolar disorder, ADHD, insomnia, postpartum and perinatal mood problems, grief, and stress and burnout. Dr. Akintola is a licensed Suboxone prescriber for opioid use disorder. We write clinical letters for school and work on request.
If you are starting a stimulant for ADHD, our policy is that the first evaluation happens in person at our Pantego clinic; follow-ups can be by video. Non-stimulant ADHD medication and everything else can start by video. For a Schertz or Cibolo teen, the practical path is usually a non-stimulant started by video this week, and the prescriber will explain the trade-offs with you and the school in mind.
Video visits are available in Spanish; ask when you book. Prescriptions go electronically to the pharmacy you name, whether that is the H-E-B on FM 3009 or the Randolph pharmacy if you prefer to fill there. If the prescriber and you decide therapy would help, the first counselor session is booked before the video call ends.
Learn how therapy and psychiatry work together when both are part of your care plan.
What the numbers say about Schertz and Cibolo
Schertz and Cibolo sit a little below Seguin, the county seat, on both of the CDC's main mental health measures, and above Texas on diagnosed depression. CDC PLACES (BRFSS 2023) puts diagnosed depression among Schertz adults at 22.1% and Cibolo adults at 22.3%. Seguin is 22.4% and Texas is 19.7%. Frequent mental distress, meaning 14 or more poor mental health days in a month, is 15.7% in Schertz and 16.4% in Cibolo, against 17.7% in Seguin and 16.1% statewide. The same release counts 31,275 adults in Schertz and 22,565 in Cibolo, both labeled Guadalupe County. Put together, that is roughly 53,800 adults, and a bit over 8,500 of them report frequent mental distress. For most of them, psychiatric care has meant a drive down I-35 or Loop 1604 into San Antonio and a wait once they get there.
| Measure | Schertz | Cibolo | Seguin | Texas | Source |
|---|---|---|---|---|---|
| Adults diagnosed with depression | 22.1% | 22.3% | 22.4% | 19.7% | CDC PLACES, BRFSS 2023 |
| Frequent mental distress (14+ bad days/month) | 15.7% | 16.4% | 17.7% | 16.1% | CDC PLACES, BRFSS 2023 |
| Adult population (Guadalupe County) | 31,275 | 22,565 | 22,392 | CDC PLACES, BRFSS 2023 |
The depression and frequent mental distress figures are model-based estimates. Read the CDC PLACES methodology for the survey years, population basis, and estimation limits.
Does Lyte take Tricare in Schertz and Cibolo, and what does a visit cost?
Yes. In network: BlueCross BlueShield of Texas, UnitedHealthcare and Optum, Cigna and Evernorth, Aetna, Humana, Ambetter, Medicare, Tricare, and more (see the full list). Benefits are verified before the first visit. Most insured patients pay a $0–$30 copay per visit.
| Visit | Self-pay |
|---|---|
| Psychiatric evaluation (new patient) | $250 |
| Medication follow-up | $150 |
| Therapy, first session | $150 |
| Therapy, follow-up | $125 |
| QbCheck ADHD test | $150 |
| Late cancellation / no-show | $100 |
Tricare is the plan we see most from Schertz and Cibolo because of Randolph. Tricare Select members can book directly. Active duty members on Tricare Prime need a referral through the 359th Medical Group before an off-base visit, and Prime family members should send us a photo of the card so we can confirm with Humana Military, the Tricare East contractor, whether a referral is on file or needed. After Tricare, the common cards are BCBS TX through SCUC ISD's TRS-ActiveCare plan, UnitedHealthcare and Aetna from San Antonio employers, and Medicare for retirees who stayed near the base. Self-pay is a flat price, and HSA and FSA cards are accepted.
Who will you see at Lyte?
Dr. Akinwande Akintola, MD, is our medical director and supervisory psychiatrist, board-certified in Adult Psychiatry and in Child & Adolescent Psychiatry by the American Board of Psychiatry and Neurology. He trained at Johns Hopkins, stayed on faculty there, and moved to Texas in 2012. Toyin Awe, PMHNP-BC, is a psychiatric mental health nurse practitioner with 12 or more years of experience. Therapy is with NaTascha Jones, LPC, and Prishina Jimenez, LPC. Lyte has served 3,000+ patients with a 4.9-star average from 200+ Google reviews.
Your questions, answered
Frequently asked questions from Schertz and Cibolo patients
Can a Randolph family in Schertz see a psychiatrist by video instead of driving into San Antonio?
Yes. Lyte sees Schertz and Cibolo patients by secure video, in network with Tricare, and most new patients are seen within 1–2 business days. You do not have to drive Loop 1604 or I-35 to a San Antonio practice, and you do not have to wait for an opening at the 359th Medical Group mental health clinic if you qualify for off-base care.
Is there a Lyte office in Schertz, Cibolo, or Universal City?
No. Our single clinic is at 2900 W Park Row Dr in Pantego, inside Arlington, about 260 miles north on I-35. Schertz and Cibolo are video-only for us, first visit and every follow-up, and we will not suggest anyone in Guadalupe County make that drive. The one exception is the in-person first evaluation for a stimulant, described in the ADHD policy above.
My spouse is active duty at JBSA-Randolph. Do we need a Tricare referral to book?
It depends on the plan and who the patient is. Tricare Select: no referral, book directly. Tricare Prime, active duty member: a referral from the 359th Medical Group is required before an off-base visit. Tricare Prime, spouse or child: send us a photo of the card and we will confirm with Humana Military whether a referral is needed before you are seen. Either way you will know the copay before the first video visit.
How fast can a Cibolo teen be seen before the next SCUC ISD grading period?
Usually within 1–2 business days. Dr. Akintola is board-certified in child and adolescent psychiatry and sees teens by video. Send any counselor notes or 504 paperwork from Steele High School, Samuel Clemens, or a junior high ahead of the visit, and we will write a letter back to SCUC ISD on request.
What does a psychiatrist cost in Schertz or Cibolo with Tricare, BCBS TX, or cash?
With an in-network plan, including Tricare and BCBS TX, most Schertz and Cibolo patients pay a $0–$30 copay per visit. Without insurance, a new-patient psychiatric evaluation is $250, a medication follow-up is $150, a first therapy session is $150, and therapy follow-ups are $125. Those are flat rates with no facility charge, the same whether you live off FM 3009 in Schertz or out on FM 1103 in Cibolo.
We are about to PCS out of Randolph. Can Lyte keep seeing us?
Only while you are physically in Texas. Video visits are legal for us anywhere in the state, so a move from Cibolo to Fort Bliss or Sheppard keeps you with the same prescriber. A PCS to another state ends care here, and we will send your records and a summary to your next provider so the new prescriber does not have to start from zero.
I called Bluebonnet Trails for Guadalupe County and was put on a list. Is Lyte faster?
For an insured patient or someone who can pay $250, yes. Bluebonnet Trails Community Services is the public mental health authority for Guadalupe County, and its Guadalupe County clinic in Seguin prioritizes residents without coverage. If you have Tricare, BCBS TX, UnitedHealthcare, Aetna, or Medicare, you can usually be seen here within 1–2 business days while you stay on their list.
Nearby areas we also serve
Explore care across San Antonio & South Texas or all Texas locations.
Guadalupe County patients outside Schertz and Cibolo can also use the pages for Seguin, New Braunfels, San Antonio, and Kyle and Buda.
Free and low-cost mental health resources in Schertz and Cibolo
Bluebonnet Trails Community Services is the public mental health authority for Guadalupe County and is the first call if you have no insurance and cannot pay the self-pay rate. Call or text 988 any time for the Suicide and Crisis Lifeline; veterans and service members can press 1 for the Veterans Crisis Line. Military OneSource at 1-800-342-9647 offers free, confidential short-term counseling for active duty members and their families. The 359th Medical Group at JBSA-Randolph is the on-base starting point for a Tricare Prime referral.
Book a video visit at book.lytepsych.com and we will verify your Tricare or commercial benefits before you are seen. Or call 469-733-0848.
Find the public mental health authority for your county through the Texas HHS local authority directory.